English Pre-Intermediate

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دورة Business English Pre-Intermediate

Special Offer: Enroll in any English Course to get the 20 Hour Grammar Workshop Free

ميزات المعهد - دورات ادارية :

• اختبار تحديد المستوى مجانا

• معهد معتمد من وزارة التربية والتعليم

• محاضرين معتمدين

• شهادة انجاز: تصديق وزارة التربية برسوم إضافية

ضمانات الجودة :

(conditions apply)

• ضمان التقييم المجاني

• ضمان إعادة الدورة مجاناً

• ضمان استثمار الموارد البشرية

• التخصيص والملائمة مع الشركة

• ضمان ترقية الإصدار

Course Overview

The Business Result English Pre-Intermediate course materials are designed for adult learners to quickly and effectively master the English Language skills they need in the context of a professional work environment, covering the core skills of grammar, writing, speaking, and listening.

Curriculum

Oxford University Press

Prerequisites

This course is designed for participants with Elementary English Language Skills.

Certification Exam

IESOL - Achiever B1

Those who successfully complete this exam will be awarded the City & Guilds IESOL Achiever B1 qualification (International English for Speakers of Other Languages).

About City & Guilds

Established 125 years ago, City & Guilds is the leading vocational awarding body in the UK, awarding almost 50% of all National Vocational Qualifications, and awards over 1,000,000 certificates every year. As the only major awarding body solely dedicated to vocational learning, City & Guilds offers companies worldwide a recognized skills benchmark.

Course Outline

Working with Words	Language at Work	Practically Speaking	Business Communication	Case Study / Activity
1 COMPANIES Learning Outcomes: Talk about what companies do, Talk about your company, Make polite requests, Introduce yourself & others
Company facts: produce, specialize in, head office, competitor, employee, etc.	Present simple	How to make polite requests	Socializing: How to introduce yourself & others	Make that contact!
2 CONTACTS Learning Outcomes: Describe your job & the people you work with, Talk about work activities, Give phone numbers & spell names, Make & receive telephone calls
Describing your job & job contacts: consist of, involve, take part in, colleague, consultant, customer, etc.	Present continuous	How to say phone numbers & spell names	Telephoning: Making & receiving telephone calls	Dealing with a public relations crisis
3 VISITORS Learning Outcomes: Talk about company structure, Ask questions, Welcome visitors, Present visual information
Company structure: in charge of, responsible for, sales & marketing, human resources, etc.	Asking questions	How to welcome visitors	Presenting: Visual information	The question game
4 NEW PRODUCTS Learning Outcomes: Talk about new products & the stages in their development, Talk about the development of products, Show interest, Give a report
The development process: launch, do market research, do product trials, economical, practical, etc.	Past simple	How to show interest	Meetings: Giving a report	Re-launching an exhibition centre
5 EMPLOYMENT Learning Outcomes: Talk about job benefits & employment procedures, Describe personal experiences, Delegate work, Discuss progress on projects
Job benefits & employment procedures: annual bonus, maternity leave, paid holiday, apply for, fill in a form, etc.	Present perfect (1)	How to delegate work	Meetings: Discussing progress	Solving recruitment problems
6 CUSTOMER SERVICE Learning Outcomes: Talk about customer service, Make comparisons, Respond to complaints, Ask for & give opinions
Customer satisfaction: meet the needs of customers, deal with complaints, keep to your delivery dates, dissatisfied, loyal, etc.	Comparisons	How to respond to complaints	Meetings: Asking for & giving opinions	Rewarding good customer service
7 TRAVEL Learning Outcomes: Talk about travel, Ask for travel information, Report to a company reception, Make small talk & develop a conversation
Travel: check in, departure lounge, delay, facilities, key card, etc.	Countable & uncountable nouns	How to report to a company reception	Socializing: Making small talk & developing a conversation	The travel game
8 ORDERS Learning Outcomes: Talk about orders & deliveries, Talk about the future, Make arrangements, Make & respond to suggestions
Orders & deliveries: place an order, purchase goods, process an order, in stock, etc.	Present continuous, going to, will for plans, arrangements, & decisions	How to make arrangements	Meetings: Making & responding to suggestions	Choosing a delivery company
9 SELLING Learning Outcomes: Talk about sales & advertising, Talk about advertising laws, Interrupt & avoid being interrupted, Control the discussion in meetings
Sales & marketing: enter a market, improve market share, advertising campaign, word-of-mouth, etc.	Modal verbs for obligation, necessity, & permission	How to interrupt & avoid interruption	Meetings: Controlling the discussion	Promoting to the youth market
10 NEW IDEAS Learning Outcomes: Talk about new green initiatives, Talk about innovative practices, Ask for clarification, Give a formal presentation
Green initiatives: affordable, convenient, environmentally friendly, popular, initiative, etc.	The passive	How to ask for clarification	Presenting: Giving a formal presentation	Making a company carbon neutral
11 ENTERTAINING Learning Outcomes: Talk about corporate entertainment, Talk about future possibilities, Talk about food & drink, Make & respond to invitations & offers
Corporate entertainment: purpose, event, host company, venue, budget, entertain clients, etc.	First conditional	How to talk about food & drink	Socializing: Invitations & offers	Organizing a successful corporate event
12 PERFORMANCE Learning Outcomes: Talk about performance, Talk about present & past performance, Say large & approximate numbers, Describe trends
Evaluating performance: achieve sales targets, manage costs, perform well, socially responsible, safety record, etc.	Present perfect (2) with for & since	How to say numbers	Presenting: Describing trends	The performance game
13 FUTURE TRENDS Learning Outcomes: Talk about global issues, Make predictions, Respond to ideas, Predict future trends
Global issues: global demand, economic development, world supply, predict, forecast, run out, etc.	Future predictions	How to respond to ideas	Meetings: Predicting	Modernizing a company
14 TIME Learning Outcomes: Talk about managing time, Speculate & discuss consequences, Talk about time, Negotiate conditions
Managing time: waste time, meet a deadline, save time, on time, plan your schedule, etc.	Second conditional	How to use time expressions	Exchanging information: Negotiating conditions	Negotiating new schedules
15 TRAINING Learning Outcomes: Talk about personal development & training, Give advice, Say thank you & respond, Show understanding & suggest solutions
Personal development & training: improve performance, set goals, motivate, give feedback, develop skills, etc.	Modal verbs for giving advice	How to say thank you & respond	Exchanging information: Showing understanding & suggesting solutions	Introducing personal development programmes
16 YOUR CAREER Learning Outcomes: Talk about ambitions and careers, Revise grammar and tenses, Say goodbye, Give a personal presentation
Careers: career path, make a decision, concentrate on, give up, strengths, weaknesses, challenge, etc.	Revision of grammar & tenses	How to say goodbye	Presenting: Giving a personal presentation	Ambition!