ITIL 4 Specialist: Create, Deliver and Support

About ITIL 4 Specialist: Create, Deliver and Support

Key Objectives of ITIL 4 Create, Deliver and Support Training: Understand how to create, deliver, and support IT services aligned with business objectives. Learn to manage workflows, service performance, and team dynamics effectively. Enhance knowledge of ITIL practices like change management, service desk, and service request management. Develop skills to streamline value streams and enhance service delivery. Prepare for the ITIL 4 CDS certification exam through practical insights and real-world case studies.

  • 24 Hours of Live Online Training
  • Get FREE ITIL Exam Voucher And E-Book
  • Flexible weekend and weekday schedules
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Training Options

Live Online Training

Preferred

KEY FEATURES

  • 24 Hours of Live Online Training
  • Get FREE ITIL Exam Voucher And E-Book
  • Flexible weekend and weekday schedules
Contact Us

Corporate Training

Customised to enterprise needs

KEY FEATURES

  • We can customize the training
  • We can deliver both In-Person or Live Online
  • 24x7 learner assistance and support
  • Flexible pricing options
Contact Us Corporate Partner

Classroom Training

KEY FEATURES

  • 3 Days Classroom Training
  • ITIL V4 Exam Voucher And E-Book Included
  • Guarantee Best Price In Training Industry
  • Flexible Weekend and Weekday Schedules
Contact Us

Corporate Training

Customised to enterprise needs

KEY FEATURES

  • We can customize the training
  • We can deliver both In-Person or Live Online
  • 24x7 learner assistance and support
  • Flexible pricing options
Contact Us Corporate Partner

Online Training

KEY FEATURES

    Contact Us

    Corporate Training

    Customised to enterprise needs

    KEY FEATURES

    • We can customize the training
    • We can deliver both In-Person or Live Online
    • 24x7 learner assistance and support
    • Flexible pricing options
    Contact Us Corporate Partner

    Contact Us

    Contact For Support

    How it Works!

    Benefits of ITIL 4 CDS Certification

    1. Operational Excellence: Equips you with the skills to improve service quality and operational efficiency.
    2. Career Advancement: Opens up opportunities for roles like IT Service Manager, Operations Manager, and Process Manager.
    3. Increased Earning Potential: ITIL-certified professionals often command higher salaries.
    4. Business Value: Enhances your ability to align IT services with business needs, creating value for organizations.
    5. Foundation for ITIL Mastery: Progress toward becoming an ITIL Managing Professional or ITIL Master.

    Scope and Job Market

    1. Job Roles:
      • IT Service Manager
      • Operations Manager
      • Service Delivery Manager
      • Change Manager
      • Process Owner
    2. Industries:
      • Information Technology
      • Telecommunications
      • Banking and Financial Services
      • Healthcare
      • Retail
    3. Job Market:
      As organizations rely more on IT services, the demand for professionals skilled in ITIL practices continues to grow. The CDS certification specifically targets individuals responsible for service delivery and support, ensuring they remain highly employable.

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    ITIL 4 Specialist: Create, Deliver and Support Exam & Certification

    The cost varies depending on the training provider, ranging from $1,000 to $2,000 for instructor-led courses, including the exam voucher.

    Yes, the certification is valuable for IT professionals seeking to improve service delivery, gain recognition, and advance their careers in IT service management.

    The certification does not expire but should be maintained through continuous learning and professional development in ITIL practices.

    o ITIL 4 CDS is one of the four modules in the ITIL 4 Managing Professional (MP) stream.

    o Completing all four MP modules and the ITIL 4 Foundation makes you eligible for the                 ITIL Managing Professional designation.

    Faqs

    Here are some helpful answers to your common questions and queries regarding our services

    ...

    It is a certification module under ITIL 4 that focuses on creating, delivering, and supporting IT-enabled services and products effectively.

    o IT professionals involved in service management and                delivery.

    o Team leaders and managers overseeing IT operations.

    o IT support staff looking to enhance their service                          management skills.

    o ITIL 4 Foundation certification is mandatory.

    o Type: Multiple-choice questions.

    o Number of Questions: 40.

    o Duration: 90 minutes.

    o Passing Score: 70% (28 out of 40).

    o Closed Book: No reference materials allowed during the exam.


    On average, candidates spend 2–4 weeks studying, depending on their familiarity with ITIL principles and practices.

    o Integration of different value streams and activities to create, deliver, and support services.

    o Development and operation of IT-enabled services.

    o Tools and technologies to support service delivery and collaboration.

    o Practices such as service desk, monitoring and event management, incident management, and problem management.

    Training includes case studies, interactive workshops, and mock exams based on the ITIL 4 CDS syllabus, delivered through authorized ITIL training providers

    o Accredited Training Organizations (ATOs) approved by Axelos.

    o Classroom or virtual instructor-led courses.


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