Frequently asked questions

Have something to know? Check here if you have any questions about us.

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At Vinsys, we specialize in implementing robust Information Security Management Systems (ISMS) that ensure the protection of your valuable information assets and safeguard against cyber threats. Our comprehensive services are designed to help your organization achieve ISO 27001 certification, providing you with business protection and the confidence of meeting internationally recognized standards.

Earning ISO 20000 certification is a clear demonstration of an IT service organization's unwavering dedication to customer satisfaction, a strong commitment to delivering high-quality services, and the effective implementation of internal controls. These controls are crucial in meeting IT Service Level Agreements and minimizing risks related to IT availability. At Vinsys, we offer a streamlined and easily understandable approach that empowers organizations to acquire the knowledge and expertise we have gained over the years.
Our vast experience spans various sectors, like Cloud Services, Telecom, Finance and Access Control Solutions. This extensive involvement allows us to grasp the unique requirements and challenges faced by each industry, enabling us to customize our ISO 20000 implementation to suit their specific needs

The National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF) is a comprehensive approach designed to assist organizations in managing and improving their cybersecurity posture. The CSF provides a set of guidelines, best practices, and standards that organizations can adopt to protect their cyber infrastructure and digital assets.

The framework incorporates a wide range of global practices, including internationally recognized standards such as ISO 27001, COBIT, SANS, and PCI. By leveraging these established practices, organizations can enhance their cybersecurity capabilities and align their efforts with industry norms.

ISO 27017 offers recommendations for ensuring security in cloud computing for both those using cloud services and those providing them. This standard serves as a valuable resource for implementing, auditing, managing services, executing projects, and guiding IT changes.

At Vinsys, we have a well-defined approach to meeting and incorporating the cloud security requirements outlined in ISO 27017.

The IT Service Management System (SMS) represents a comprehensive framework for orchestrating the delivery, operation, and continual improvement of IT services within an organization. It functions as the linchpin in aligning IT operations with business objectives while ensuring optimal efficiency and efficacy in service provision. At its core, SMS encapsulates a structured approach encompassing service strategy, design, transition, operation, and continual service improvement.

SMS implementation involves the establishment of standardized processes, best practices, and robust governance mechanisms to streamline service delivery and enhance overall performance. It fosters a culture of accountability, transparency, and collaboration across IT teams and various business units, facilitating seamless communication and alignment towards common goals.

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