ITIL® Certification - V4 Foundation Training Course

ITIL® 4 Foundation Certification Training Overview

The ITIL® 4 Foundation certification introduces professionals to the key concepts, principles, and practices of ITIL, the world’s most widely used framework for IT Service Management (ITSM). This certification focuses on the core elements of creating value through IT-enabled services and provides a solid understanding of how ITIL’s practices integrate with modern business operations, including Agile, DevOps, and Lean.

About ITIL® - V4 Foundation Course

Key Objectives of ITIL 4 Foundation Training: Understand ITIL 4’s service value system (SVS) and its components. Learn the four dimensions of service management. Master the guiding principles of ITIL 4 to improve IT service delivery. Explore the ITIL practices essential for creating, delivering, and supporting services. Prepare for the ITIL 4 Foundation certification exam with real-world scenarios and mock tests.

16 Hours of Live Online Training
Get FREE ITIL Exam Voucher And E-Book
Best Price Guaranteed in the Training Industry
Flexible Weekend and Weekday Schedules

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Training Options

Columbus GA

Live Online Training

Preferred

KEY FEATURES

16 Hours of Live Online Training
Get FREE ITIL Exam Voucher And E-Book
Best Price Guaranteed in the Training Industry
Flexible Weekend and Weekday Schedules

Corporate Training

Customised to enterprise needs

KEY FEATURES

We can customize the training
Flexible pricing options
24x7 learner assistance and support
Pay after the training completion

Classroom Training

KEY FEATURES

2 Days Classroom Training
ITIL V4 Exam Voucher And E-Book Included
Flexible weekend and weekday schedules

Corporate Training

Customised to enterprise needs

KEY FEATURES

We can customize the training
Flexible pricing options
24x7 learner assistance and support
Pay after the training completion

Online Training

KEY FEATURES

Corporate Training

Customised to enterprise needs

KEY FEATURES

We can customize the training
Flexible pricing options
24x7 learner assistance and support
Pay after the training completion

Benefits of ITIL 4 Foundation Certification

Global Recognition: ITIL certification is recognized worldwide as a benchmark for ITSM excellence.
Career Advancement: Opens doors to roles like IT Service Manager, IT Analyst, and Process Consultant.
Enhanced Skills: Provides a solid foundation for managing IT-enabled services in a modern digital environment.
Increased Efficiency: Equips you with best practices to improve service delivery and reduce downtime.
Foundation for Advanced ITIL Certifications: Acts as a prerequisite for higher-level ITIL certifications, such as Managing Professional and Strategic Leader.

Scope and Job Market

Job Roles:

IT Service Manager
IT Support Specialist
Service Desk Analyst
IT Process Coordinator
Systems Administrator

Industries:

Information Technology
Telecommunications
Healthcare
Financial Services
Government

Job Market:
With digital transformation at the forefront of business strategy, ITIL-certified professionals are in high demand across industries. The ITIL 4 Foundation certification prepares candidates for ITSM roles and ensures they can contribute to achieving business goals through efficient IT services.

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ITIL® - V4 Foundation Exam & Certification

Training costs range from $500 to $1,500, depending on the provider and course format (self-paced or instructor-led).

Yes, ITIL 4 Foundation is valuable for IT professionals and managers seeking to improve their service management knowledge and advance their careers.

o Builds foundational knowledge in ITSM.

o Demonstrates expertise in globally recognized ITIL practices.

o Opens opportunities for advanced certifications and leadership roles.

Yes, ITIL 4 principles complement other frameworks like Agile, DevOps, and Lean, making it a versatile certification.

Faqs

Here are some helpful answers to your common questions and queries regarding our services

ITIL 4 Foundation is the entry-level certification in the ITIL framework, introducing key concepts of ITSM and the service value system.

o IT professionals starting their ITIL journey.

o Team members involved in IT service delivery.

o Business professionals looking to understand ITSM frameworks.

o There are no formal prerequisites. Basic knowledge of IT services and management is helpful.

o Type: Multiple-choice questions.

o Number of Questions: 40.

o Duration: 60 minutes.

o Passing Score: 65% (26 out of 40).

Preparation typically takes 2-4 weeks, depending on your familiarity with ITSM concepts and the time dedicated to study.

o The ITIL service value system (SVS).

o The four dimensions of service management.

o ITIL guiding principles.

o Key ITIL practices, such as incident management, change control, and service request management.

Training includes interactive workshops, case studies, and practice exams delivered through accredited ITIL training providers.

Disclaimer

PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, OPM3 and the PMI ATP seal are the registered marks of the Project Management Institute, Inc.

ITIL® Certification - V4 Foundation Training Course