ITIL 4 Specialist: Create, Deliver and Support

About ITIL 4 Specialist: Create, Deliver and Support

Key Objectives of ITIL 4 CDS Training: Learn IT service creation and delivery techniques and service support to achieve business goals. Proficiently handle workflows in addition to service performance and team dynamics management. The training aims to improve understanding of ITIL practices, including change management, service desk, and service request management. Acquire capabilities to optimize value stream operations and boost service operations. Acquire ITIL 4 CDS certification exam readiness by studying practical applications and real examples.

  • 24 Hours of Live Online Training
  • Get FREE ITIL Exam Voucher And E-Book
  • Flexible weekend and weekday schedules
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Training Options

Live Online Training

KEY FEATURES

  • 24 Hours of Live Online Training
  • Get FREE ITIL Exam Voucher And E-Book
  • Flexible weekend and weekday schedules

Corporate Training

Customised to enterprise needs

KEY FEATURES

  • We can customize the training
  • We can deliver both In-Person or Live Online
  • 24x7 learner assistance and support
  • Flexible pricing options

Classroom Training

KEY FEATURES

  • 3 Days Classroom Training
  • ITIL V4 Exam Voucher And E-Book Included
  • Guarantee Best Price In Training Industry
  • Flexible Weekend and Weekday Schedules

Corporate Training

Customised to enterprise needs

KEY FEATURES

  • We can customize the training
  • We can deliver both In-Person or Live Online
  • 24x7 learner assistance and support
  • Flexible pricing options

Online Training

KEY FEATURES

    Corporate Training

    Customised to enterprise needs

    KEY FEATURES

    • We can customize the training
    • We can deliver both In-Person or Live Online
    • 24x7 learner assistance and support
    • Flexible pricing options

    1. Operational Excellence: The training delivers abilities that help you enhance both service quality and operational efficiency.
    2. Career Advancement: The certification creates job possibilities for positions including IT Service Manager, Operations Manager, and Process Manager.
    3. Increased Earning Potential: Organizations tend to give higher remuneration packages to employees who have completed ITIL certification courses.
    4. Business Value: ITIL certification allows you to correspond IT services with business requirements, producing organizational value.
    5. Foundation for ITIL Mastery: It offers a path toward ITIL Managing Professional certification and ITIL Master certification.

    Scope and Job Market

    1. Job Roles:
    • IT Service Manager
    • Operations Manager
    • Service Delivery Manager
    • Change Manager
    • Process Owner
    1. Industries:
    • Information Technology
    • Telecommunications
    • Banking and Financial Services
    • Healthcare
    • Retail
    1. Job Market:
       Organizations increasingly depend on IT services, which drives continuous growth in the need for ITIL professionals. So, service delivery and support professionals can achieve the CDS certification to maintain their high employability level.

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    Corporate Training

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    ITIL 4 Specialist: Create, Deliver and Support Exam & Certification

    The cost varies depending on the training provider, ranging from $1,000 to $2,000 for instructor-led courses, including the exam voucher.

    Yes, the certification is valuable for IT professionals seeking to improve service delivery, gain recognition, and advance their careers in IT service management

    The certification does not expire but should be maintained through continuous learning and professional development in ITIL practices

    o ITIL 4 CDS is one of the four modules in the ITIL 4 Managing Professional (MP) stream.
    o Completing all four MP modules and the ITIL 4 Foundation makes you eligible for the ITIL Managing Professional designation

    Salaries vary by role and location. On average, ITIL 4 CDS-certified professionals earn between $70,000 and $120,000 annually.

    Yes, it enhances your ability to manage and optimize service delivery processes, making you more effective and valuable in your current role.

    Faqs

    Here are some helpful answers to your common questions and queries regarding our services

    ...

     ITIL 4 features the Implementing IT Service Management as its certification module which specializes in delivering efficient IT-enabled services and products.

    IT professionals involved in service management and delivery.
    Team leaders and managers overseeing IT operations.
    IT support staff looking to enhance their service management skills.

    ITIL 4 Foundation certification is mandatory.

    Type: Multiple-choice questions.

    Number of Questions: 40.

    Duration: 90 minutes.

    Passing Score: 70% (28 out of 40).

    Closed Book: No reference materials allowed during the exam.


     On average, candidates spend 2–4 weeks studying, depending on their familiarity with ITIL principles and practices.

    Combining multiple value streams and activities that enable service creation delivery and support functions.

    Development and operation of IT-enabled services.

    Service delivery and collaboration receive support from tools and technologies.

    Service delivery depends on the combination of service desk with monitoring and event management, incident management, and problem management practices.


    The training program includes case studies, interactive workshops, and mock exams that follow the ITIL 4 CDS syllabus delivered by authorized ITIL training providers

    Accredited Training Organizations (ATOs) approved by Axelos.

    Online learning platforms like PeopleCert, Simplilearn, and Global Knowledge.

    Classroom or virtual instructor-led courses


    The cost varies depending on the training provider, ranging from $1,000 to $2,000 for instructor-led courses, including the exam voucher.

    Yes, the certification is valuable for IT professionals seeking to improve service delivery, gain recognition, and advance their careers in IT service management.

    The certification does not expire but should be maintained through continuous learning and professional development in ITIL practices

    ITIL 4 CDS is one of the four modules in the ITIL 4 Managing Professional (MP) stream.

    Completing all four MP modules and the ITIL 4 Foundation makes you eligible for the ITIL Managing Professional designation


     Salaries vary by role and location. On average, ITIL 4 CDS-certified professionals earn between $70,000 and $120,000 annually.

    Yes, it enhances your ability to manage and optimize service delivery processes, making you more effective and valuable in your current role.

    Disclaimer

    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, OPM3 and the PMI ATP seal are the registered marks of the Project Management Institute, Inc.
    • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
    • IT Infrastructure Library is a [registered] trade mark of AXELOS Limited used, under permission of AXELOS Limited. All rights reserved.
    • The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.